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In line with our vision of making Malaysia a leading exporter of quality rubber products, we undertake to concentrate our efforts towards:
- Facilitating and promoting the export of quality rubber products.
- Identifying market opportunities relevant to the rubber products industry.
- Enhancing international market access for the rubber products industry.
To attain these objectives, we make a commitment to our stakeholders to:
- Develop accurate market information through specific programmes to be delivered to the industry on a timely basis.
- Expand market opportunities for the rubber products industry through implementation of appropriate international marketing activities.
- Respond to trade enquiries within 3 working days.
- Approve application of MREPC financial incentives within 2 weeks, provided all documents are in order.
- Ensure regular access to MREPC's website by keeping downtime of the ICT system to less than 5%.
- Provide an assurance that accounts payable will be processed and settled within 14 days, provided all documents are in order.
- Provide courteous and professional service to all stakeholders.
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